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Technical Support

At CyberResearch, providing technical support is something we take very seriously. Everyone on our sales and support staff is an engineer with years of experience using the products we sell. Our engineers are available to help you Monday through Friday, 9 AM until 5 PM US Eastern Time. Just call 1-(877)-803-6647, or call (203) 689-3400. Questions can also be sent to 

Returns and Repairs

To request an RMA to return goods for repair or credit, please download and print this RMA form. After completing the form, please email it to Once received, CyberResearch will email you a RMA number authorizing the return. The product must arrive at CyberResearch within 14 days of issuance. After this time period the RMA number will expire and a new number must be requested.


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